Patient Access Specialist - ER Registration
Varies; 12-hour shifts
Experience, Knowledge and Skill
Customer service experience required. Previous experience in healthcare admissions, registration, or billing preferred. College degree can be substituted for experience.
Specialized or Technical Education Required
High school diploma or equivalent. Prefer Certified Healthcare Access Associate (CHAA).
Manual or Physical Skill Required
Basic computer skills strongly preferred.
Excellent customer service, interpersonal, and conflict resolution experience.
Excellent oral and written communication skills; ability to work collaboratively with other departments and effectively gather and disseminate information to a diverse range of people.
Basic prioritization, time management, and organizational skills; ability to handle several tasks and interruptions in a positive manner.
Good analytical skills with a strong attention to detail.
Excellent decision-making skills; sound judgment in handling difficult situations.
Physical Effort Required
Strength: Sedentary Push: Occasionally Pull: Occasionally
Carry: Occasionally Lift: Occasionally Sit: Occasionally
Stand: Occasionally Walk: Occasionally